Quality is never-ending process that encompasses design and technology, components selection, manufacturing process and conformity to meet customer requirements as per their expectation.
In Prolight Electrical Industries..
- Every one has a customer to delight
- Every employee is responsible for quality
- Problems must be prevented ,not just fixed
- Quality must be measured so it can be controlled
- Quality goal must be based on customer requirements.
- By total employee involvement with strategic & systematic approach in continual improvement process to satisfy internal and external customers as well as suppliers.